Introduction

As your subscription business grows, manually creating subscriptions for each incoming order can become time-consuming and inefficient. That’s why circuly offers an automatic way to create subscriptions—by linking the subscription creation process to the “Mark as fulfilled” action in the circuly Hub.

This method allows your team to create subscriptions automatically when an order is marked as fulfilled, saving time while ensuring accuracy and consistency in your workflow.

Settings overview

To enable automatic subscription creation, you need to configure two settings in your circuly Hub:

1. Auto activate subscriptions
   • When enabled, this setting triggers the creation of a subscription automatically when an order is marked as fulfilled.
2. Auto activate offset
   • This defines how many days after fulfillment the subscription should start.
   • Example: If the offset is set to 3, the subscription start date will be 3 days after the order is marked as fulfilled.

Step-by-step setup guide

1. Enable auto activate subscriptions

• Go to Settings > Subscription > Create Subscription.
• Turn on the switch for Auto activate subscriptions.

2. Define the subscription start date offset

• In the same settings section, find the auto activate offset field.
• Enter the number of days you want to delay the subscription start after fulfillment (e.g., 3).

3. Process orders as fulfilled

• Go to the Orders or Customers tab in the circuly Hub.
• Once the order has been shipped, click the three-dot menu next to the order.
• Click Mark as fulfilled.

That’s it—circuly will automatically create a subscription for that order using the configured settings.

Good to Know

• The “Mark as fulfilled” option is designed for workflows where the order has already been shipped via the shop system, and the circuly user is simply updating the system so that it can start the subscription.
• This method reduces human error and manual effort while ensuring that subscriptions only start after confirmed shipping.
• It's ideal for operations with high order volume, or where fulfillment is triggered externally and only needs to be mirrored in circuly.

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