Introduction

The extension price determines the subscription fee that applies once the minimum subscription duration is over and the subscription continues through auto-renewal. This price ensures that your business charges customers correctly beyond the initial contract period.

The extension price is especially important for:

• Prepaid subscriptions, where the full amount is charged upfront for a set period, and a monthly price needs to be defined for the post-prepaid phase.
• Regular subscriptions, where you may want to apply a different rate after the minimum term is completed.

Feature overview

The extension price is configured per product variant in the circuly Hub It is used when:

• A subscription continues after the minimum commitment.
• A prepaid subscription transitions into a regular monthly billing model.

Good to know

• The extension price only becomes relevant after the minimum contract period is completed.
• The subscription will continue at this price unless manually changed or cancelled.
• The extension price appears in the subscription creation screen, but it can only be edited via the Products > Variants section.

Step-by-step guide: Set or edit extension price

• Go to the Products tab in your circuly Hub.
• Navigate to the Variants section.
• Select the variants you want to update by checking the boxes next to them.
• Click the Edit extension price button.
• In the input field, enter the monthly extension price that should apply after auto-renewal.
• Click Save changes.

Once set, this price will be automatically applied when the subscription enters its extension phase.

FAQ

Q: Can I leave the extension price blank?
A: No. It’s strongly recommended to define an extension price to avoid disruptions or errors in billing after the minimum subscription period.

Q: Does the extension price override the initial monthly price?
A: Only after the minimum contract period ends. The initial monthly or upfront price remains in effect until then.

Q: Can the extension price be changed later?
A: Yes. You can return to the Variants list at any time and update the extension price.