How to Change or Extend the Subscription Duration?

There are two available options when it comes to editing the subscription duration. You can either "change the subscription duration" or you can "extend the subscription duration".

The function you use depends on the end result you desire.

If you only want to change the duration and do nothing with the payments attached to it, then we recommend using the function "extend subscription duration".

If you want to change the duration and also make changes to the subscription price, then we recommend using the "change subscription duration" function.

Change subscription duration


To change the subscription duration follow the steps given below or the video tutorial given below:'


Steps:

  • Go to the Subscriptions tab > Locate a subscription thet you want to edit > Scroll to the right to display the three dots.
  • Click on the three dots to display the menu options > Select Change subscription duration from the options.

  • In the Change Subscription Duration window make the necessary changes > Click on the SUMBIT CHANGES button.

Options

  1. In the Change Subscription Duration window check the box on top for Change end date only, if you only want to change the end date. If you dont want to do that, then don't check the checkbox.
  2. If you want to change the subscription duration then edit the Subscription length field.
  3. If you want to change the subscription price then edit the Subscription installment price field.
  4. If you want to change the total subscription amount then edit the Total subscription price field.
  5. If you want to change the payment collection interval then select your choice from the dropdown list. Avaliable options include monthly, daily, yearly and weekly.

Alternatively you can also click on a subscription in the Subscription List to go to the Subscription overview. If you are in the Subscription overview, you can access the subscription duration setting by clicking on the three dots in the top right corner (see image).

Then follow the same steps mentioned above to edit the subscription duration.

Extend duration

To only extend the subscription duration, follow the steps given below:

  • Go to the Subscriptions tab > Locate a subscription thet you want to edit > Scroll to the right to display the three dots.
  • Click on the three dots to display the menu options > Select Extend subscription from the options.
  • In the Extend subscription window make the necessary changes > Click on the CONFIRM button.

Alternatively you can also click on a subscription in the Subscription List to go to the Subscription overview. If you are in the Subscription overview, you can access the subscription duration setting by clicking on the three dots in the top right corner (see image).

Then follow the same steps mentioned above to only extend the subscription duration.

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