How to Reactivate a Subscription

Usually subscriptions go into an inactive state when:

• The subscription status is set to pending return.
• Auto renewal is turned off and subscription reaches the subscription end date.
• When subscription has been ended manually.
  
  

Even then Subscriptions can be automatically (when return workflow settings are enabled) and manually reactivated.

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Steps:

Important: You can only reactivate subscription that do not have the “active” status.

• In your circuly operations backend > Go to Subscriptions > Select a subscription from the Subscription List > Scroll to the right to see the three dots and click on them to display the menu options.  

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• From the menu options > Select and click on Reactivate subscriptions.
• In the Reactivate subscription window read the message and if you agree click on the CONFIRM button.
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What happens next?

Reactivating subscriptions also reactivates the recurring payments.

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