Refund an order

Refund Order is a feature available in the circuly Operations Backend that you can use to refund any charged one-time payment or recurring payment.

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In order to refund an order a payment needs to exist in the first place. 

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If the refund is successful, the payment status changes to refunded. The Transaction refund email is automatically trigged from the Email Template and sent to the customer along with the Refund Invoice. The Refund invoice email contains the invoice for the refund. 

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Learn more about possible status options in the payment list. 

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Learn more about how to process a refund.