Self-Service Portal - Change Product

If you are subscribed to a particular product and would like to change it to another product, you can do so from the self-service portal.

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• You log into the Self-Service Portal. 

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• You clicks on the dropdown button to access the subscription menu options. 

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• You select and clicks on “Change product” from the menu options. 

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• You then clicks on the CONFIRM button. 

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• As soon as you clicks on the button > A window slides in from the right. 

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• You clicks on the dropdown arrow to see the available product options. 

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• You selects a product from the available collection options. 

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• When you selects a product, the product image and price is displayed. 

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• Clicks on the SAVE CHANGES button to confirm your selection. 
• The subscription status changes from “active” to “pending replacement”. 

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• The process ends for you.
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