Introduction

When creating a subscription manually, you have the option of selecting a start date for the subscription. selecting a start date is important because this impacts the end date of the subscription. By default, circuly only allows you to set a subscription start date in the future. However, in some operational scenarios—such as aligning with a shipment date or correcting delayed data entry—you may need to set a start date in the past.

circuly provides a setting that enables this flexibility, allowing you to manually create subscriptions with a past start date.

Setting Overview

The setting to allow past start dates can be found in your circuly Hub. Once enabled, it lets you manually choose a start date that lies in the past when creating a new subscription. This setting only affects manual subscription creation via the circuly Hub.

Use Cases:

• The product was shipped earlier, and the subscription needs to match that timeline.
• Subscription data (e.g., billing cycle, usage tracking) should reflect actual usage.

Step-by-step guide

To enable the option to create subscriptions with a past start date:

• Log in to your circuly Hub.
• Go to the Settings tab in the navigation menu.
• Navigate to Subscription settings > Create Subscription.
• Find the setting labeled "Allow start date in past".
• Enable the switch next to this option.

Once enabled, the date picker in the subscription creation flow will allow you to select both past and future dates.