Setting: Pickup Date

If you offer pickup services for your products, you have the option of displaying a pickup calendar in the cancellation window in the Self-Service Portal. 

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Here’s how the pickup calendar is displayed in the self-service portal. 

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The pickup date picker is the same as the delivery date picker in the checkout. 

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If you would like to offer your customer the possibility to select a date for the pickup of their cancelled subscription then you can enable this setting. 

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To enable the setting for displaying a pickup date selector > Go to Settings > Customer login > CANCEL OPTIONS > Pickup date > Enable the switch. 

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Mandatory pickup date

If you would like to make it mandatory for the customer to select a pickup date when going through the cancellation process do the following:

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First enable the switch for Pickup date > Next enable the switch for Require pickup date to make it a mandatory option. 

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Learn more about the circuly Self-Service Portal. 

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