Introduction

Billing frequency refers to the interval at which your business charges customers for a product or service, defining how often payments are collected. In circuly, you can adjust the billing frequency for both consumer durable and consumable products. However, the process for modifying billing frequency differs based on the product type. This article focuses specifically on changing the billing frequency for consumable products.

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Good to know

The option to change the subscription frequency is only available for consumable subscriptions and will be greyed out for all other subscription types. To change the billing frequency for consumer durable products, follow this guide on changing subscription attributes.

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Step-by-step guide

• In your circuly Hub > Go to the Subscriptions tab.
• Click on the three dots to displayed the menu options > Click on change billing frequency.
• In the Change subscription frequency window select the new Time-unit (weekly, monthly, quarterly) and and a numeric value under interval.
• Confirm your selection by reviewing the output under Frequency and click on the Confirm button to finalise your change.

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