Change Billing Frequency

The change subscription frequency feature allows you to customise the billing frequency. The action can be performed by either a circuly user in the circuly Operations Backend or by your customer in the Self-Service Portal.

To change the billing frequency:

  • Go to the Subscriptions tab.
  • Click on the three dots to displayed the menu options for the subscription you want to change the billing frequency.
  • In the Change subscription frequency window select the Time-unit (weekly, monthly, quartarly) and and a numeric value under interval.

Note: the option to Change subscription frequency is only available for consumable subscriptions and will be greyed out for all other subscriptions.

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