Everything About the circuly customer login

The circuly Customer Self-Service (CSS) Portal is a dedicated place for your customers to manage their subscriptions. It provides your customers with the necessary flexibility they need in managing their subscriptions and the transparency they expect from you. In the CSS, your customers can see all their subscriptions (active, ended, cancelled), make cancellation requests, make swap requests, report problems etc. 

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Article overview

• Why is a dedicated space aka customer self-service portal important.
• How customers can access the Self-Service Portal. 
• What can customers do and see in the portal.
• Set up your white-label Self-Service Portal.

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Why is a dedicated space aka customer self-service portal Important?

• Majority of the consumers today prefer and care about transparency.
• A self-service portal takes away some burden (and operations) off of your shoulders.
• It gives the customer the feeling of being in control - a priority among most consumers.
• Transparency helps builds trust

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How customers can access the Self-Service Portal. 

Follow the information provided in this article about the login process for the self-service portal. Adapt the information provided in the article for publishing on your website and include a how-to guide on your website for first time users.

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What can customers can do and see in the portal.

Refer to this article to understand all the actions your customers can perform in the self service portal. 

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We recommend adding a how-to guide for all the features that you want to make available to your customers. 

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Set up your white-label Self-Service Portal

You can not only control the style elements of the self-service portal but can also freely decide which actions (subscription cancellation, buyout, reporting issues etc) you want to make available to your customers. 

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Learn more about the setup of your White-Label Self-Service Portal in this article. 

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customer login webinar

Did you miss the customer login webinar? No worries. You can watch it here to get in-depth information about it.

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