Everything About the circuly customer login
The circuly Customer Self-Service (CSS) Portal is a dedicated place for your customers to manage their subscriptions. It provides your customers with the necessary flexibility they need in managing their subscriptions and the transparency they expect from you. In the CSS, your customers can see all their subscriptions (active, ended, cancelled), make cancellation requests, make swap requests, report problems etc.
Article overview
- Why is a dedicated space aka customer self-service portal important.
- How your customers can access the Self-Service Portal.
- What your customers can do and see in the portal.
- Set up your white-label Self-Service Portal.
Why is a Dedicated Space aka customer self-service portal Important?
- Majority of the consumers today prefer and care about transparency.
- Takes away some burden off of your shoulders (and operations)
- Gives the customer the feeling of being in control - a priority among most consumers.
- Transparency builds trust
How your customers can access the Self-Service Portal.
You can adapt the information provided in this article about the login process for the self-service portal and include a how-to guide on your website.
What your customers can do and see in the portal
Refer to this article to understand all the actions your customers can perform in the self service portal.
We recommend adding a how-to guide for all the features that you want to make available to your customers.
Set up your white-label Self-Service Portal
You can not only control the style elements of the self-service portal but can also freely decide which actions (subscription cancellation, buyout, reporting issues etc) you want to make available to your customers.
Learn more about the setup of your White-Label Self-Service Portal in this article.
customer login webinar
Did you miss the customer login webinar? No worries. You can watch it here to get in-depth information about it.