Welcome

circuly Rookies

We are excited to welcome new users to the circuly community.
Here you find an overview of tools, tutorials and most important resources relevant for your start with circuly.

Show me
circuly operations backend
circuly checkout StrollMe
circuly Checkout StrollMe
you are in good comapny:

(Y)our core tools

Knowledge Loop.

All ressources and updates how to make the most of circuly bundled in one place - accessible directly via a shortcut in the circuly operations backend or this dedicatedFrom event recordings, video tutorials and 'How to' articles you can find everything here.

Blog.

Looking to get inspired for your subscription business? Searching for industry insights? Can't wait to build the circular economy? - The circuly blog is your spot for any important topics and news on subscriptions.

Service Desk.

Have an idea for a new feature? Something doesn't function quite right or you'd like to request additional support? Open a service desk ticket to make sure it'll lands with the right expert. Perks: You'll always be up to date on the status of it and your team can view it, too.

Top 8 Tutorials for your Start

So much information, but don't know where to start? Try these hand picked content suggestions especially for new users in circuly.
Frequently Asked Questions
Make Your Customers Happy
Create Your First Subscription
Customise Your circuly operations backend
Cancelled vs. Pending Return
Return Process Explained
Transactional Emails Coms
Community
Events

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Find just want you need.

Illustration of preventing fraud in a subscription/rental business

Trainings.

Now that you are familiar with how to navigate through our circuly tools, watch our training videos to understand how to manage subscriptions in the circuly operations backend. Depending on your tasks we offer training sessions focusing on operational processes but also different sessions that train your customer support team.

Watch the training sessions
An illustration of recurring revenue in a rental/subscription business

Settings.

The holy grail of circuly. As an admin rights you can access the settings. They build the foundation of your circuly set up - so we advise you to take a look at the settings and get a feeling for what can be customised and how your subscription business is set up at the moment. Careful! If you change a setting & save, it will immediately be applied in your set-up.

Learn more about the circuly settings
Illustration of dealership structure in a car rental/subscription business

Updates.

circuly does not sleep (only at night & on weekends). We are constantly updating and developing our software - so watch out for our regular updates. Whether as an info banner in the circuly operations backend, Email newsletter directly to your inbox or circuly event invitations. We make sure to keep you in the loop and share the latest updates with you. Missed them?

Make sure to opt-in for circuly news
Best practices

More Reads for Your Start with circuly.

Case study.

Case Study: Baby Stroller Rental/Subscription with StrollMe

How do other rental companies manager their operations? What are some of the challenges faced by other companies in the industry? Read more and get inspired by the professional tool stack circuly customer StrollMe uses to scale their baby stroller subscription business.
Blog.

The 3 most important KPIs to track in a rental business

Keeping track of all important KPIs in a rental business can be difficult. In this month's highlight story, we elaborate on the most important metrics rental business owners should keep track of.
E-book.

7 core growth strategies for subscription businesses.

When can your business truly grow and scale? Growth starts first with having the right mindset. Then follows making yourself aware of industry trends and opportunities. And at last (but not least) comes equipping yourself with the right tools and strategies. Read more in this circuly e-book.

Still have open Questions?

We are constantly expanding and improving our knowledge loop to give you the information you need to make the best out of circuly. Request articles about features that you do not know how to use or suggest a topic to focus on during the next event.

Just tell us what you want to know and we’ll get our content ninjas right on it.
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