Option 1 - edit recurring payments:
Option 2 - refund settled recurring payment:
Cancelation must happen within the legal revocation period.
Option 1 - The subscription has not been started yet:
Option 2 - The subscription has been started:
The customer will receive a cancellation email + transaction refund email including a refund invoice
Manual cancellation request from customer via mail:
Cancellation request from customer via customer login:
Please note that a subscription cannot be reactivated if a subscription has ended already in the backend. For this case please contact us if needed.
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