ops & tricks

Operational processes.

Manage subscriptions, cancel an order or let your products flow through the return process - how?Find training tutorials as well as tips and tricks how to best manage your subscription business within circuly. Pick the scenario that you are hunting an answer for below or watch through the series of tutorial if you just started with circuly.
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What do you want to know?

Click on the question that you like to know the answer to and pick the option for your learnings style: watch the tutorial or follow the link to the supporting written article.
Where do I find orders of a mixed cart (buying & renting)?
How do I start a subscription?
How do I edit the subscription start date?
How do I edit a serial number?
How do I ensure excellent customer communication during the return process?
How do I track products during the return process?
How do I manage the return process?
How do I swap / replace a product?
How do I manage the repair process for returned items?

Still have open Questions?

We are constantly expanding and improving our knowledge loop to give you the information you need to make the best out of circuly. Request articles about features that you do not know how to use or suggest a topic to focus on during the next event.

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